Privacy — Derech

Effective from 13 November 2026.

In short

No accountWe don’t ask for your name, phone number or email. There is no sign-in.

No ads, no trackersThe app has no ads and no third-party SDKs — no outside analytics, no trackers. It doesn’t use the advertising identifier.

Your places stay on your phoneHome, work, favourites, recent trips and settings are stored only on your device.

Requests aren’t tied to youWe keep requests to fix bugs and improve routes, but we don’t know whose they are: they carry no name, contact details, IP address or phone identifier.

What the app sends to our server

The app talks to one server — ours. Each request carries only what is needed for the answer:

Map and stops — the edges of the visible map area, to show the stops in it.
Search — the text you typed, the language and the centre of the map, to find places nearby.
Trip planning — start and destination points (your location if you chose “My location”, or the coordinates of a saved address), the time and the language. Names like “Home” are not sent.
Address of a point — the coordinates of the point you picked on the map, to show its address.
Live trip data — trip, line and stop numbers, without coordinates.

The app adds a random request number to every request. It isn’t linked to your phone; it lets us find the request in our logs if something goes wrong.

Location

Derech asks for location access only “While Using the App”. It needs your location to show stops near you and to plan a trip from where you are.

If you start a guided trip, the app keeps using your location in the background until the trip ends, so it can remind you when to get off. Your coordinates stay on the phone: only trip and stop numbers and anonymous markers such as “trip started” with the app version reach our server. Reminders are local notifications and don’t pass through our server.

What we keep, and why

Stored requests help us find and fix bugs and see where routes are missing. Each request stands alone: it has its own random number, and there is no common identifier that would link your requests together.

Your data is kept for up to a year and then deleted automatically. We use it only to run and improve Derech: we don’t sell it, don’t use it for ads, and don’t try to find out who you are or where you live or work.

Report a problem

If you send a report with “Report a problem”, the app attaches technical details to your text so we can reproduce the issue:

the app and iOS versions, the phone model and the language;
the numbers of your most recent requests;
if you send it from a trip screen, the trip request itself with the exact start and destination points, and the options you saw.

Your name, contacts and device identifiers are not sent. The report screen shows the full list before you send.

Our support team receives a summary: your text and the route by stop names, without coordinates. An AI assistant helps us sort reports; it receives only this summary.

Your rights

There are no accounts, so we can’t link data on our server to a specific person. Data on your phone is deleted together with the app. If you sent a problem report and want it deleted sooner, write to support@derechapp.com and tell us roughly when you sent it.

Contact

Questions about data: support@derechapp.com.